Refunds & Cancellation

Your OPC subscription is £99/month with no fixed term. You can cancel whenever you like.

Go to your player dashboard → "Manage subscription", which opens the secure Stripe billing portal, and cancel there. You can also email hello@onlinepadelcoaching.com and we'll help.

Cancellation takes effect at the end of your current paid month — you keep full access and your coaching until that date, and you won't be charged again. We don't charge a cancellation fee.

Because each month's coaching (weekly reviews, thread access, monthly focus) is delivered through the month, monthly payments are generally non-refundable once that month's service has begun.

If you're a UK consumer, you have a statutory 14-day right to cancel a new subscription. If you ask us to start coaching within those 14 days and we do (e.g. your coach delivers a review), you may be charged for the coaching already provided up to the point you cancel. If no coaching has been delivered, you're entitled to a full refund within 14 days.

If a renewal payment fails, your subscription moves to past-due and access may pause until payment succeeds. We'll email you.

If something's gone wrong — a coach didn't deliver, a technical fault, etc. — email us at hello@onlinepadelcoaching.com and we'll sort it fairly, including refunds where appropriate. We want you treated well.